Policies

Shipping

Processing time: The time I need to prepare an order for shipping varies though I try to ship within 3 days. For details see individual items.

Estimated Ship Times

  • United States: 3 business days
  • Canada: 3 - 5 business days
  • Other world locations, please contact me

Customs and Import Tax

  • Buyers are responsible for an customs and import taxes that may apply. I am not responsible for delays due to customs.
  • I am required by law to mark custom forms as "merchandise". Falsifying customs forms is a federal offense and carries a very heavy fin, jail time, and loss of my business license. Please understand that I will not honor any requests to mark as "gift". Thank you.

Returns and exchanges

  • Contact me within 7 days of delivery
  • Ship items back to me within 14 days of delivery
  • Request a cancellation before the item has shipped

The following cannot be returned or exchanged

  • Custom, commissioned  or personalized orders
  • Items on sale

Condition of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me  if you have any problems with your order.